One local technician with 30 years of computer repair experience serving Inverness and the Highlands. Personal, honest service - no corporate nonsense, just quality repairs at fair prices
About Ness PC
Inverness's Trusted Computer Repair Experts
Local people, local service, local knowledge - helping Highland homes and businesses
Welcome to Ness PC
We're not a faceless corporation or a call centre abroad - we're your neighbours here in Inverness. When you walk into our shop, you'll meet real local technicians who genuinely care about getting your computer working again.
Based right in the heart of Inverness, Ness PC has been the go-to choice for computer repairs, upgrades, and IT support throughout the Highlands. From students at UHI to local businesses, elderly residents to tech enthusiasts - we've helped thousands of people across the region.
đď¸ Why We're Different
đ¤ Honest & Transparent
We'll never upsell you services you don't need. If your computer isn't worth repairing, we'll tell you honestly. Your trust matters more than a quick sale.
đ Genuinely Local
We live here, shop here, and raise our families here. When you support Ness PC, you're supporting a local Inverness business - not a national chain.
đŹ Plain English
No confusing jargon or technical babble. We explain everything in terms anyone can understand, and we're always happy to teach you along the way.
⥠Fast Turnaround
We know you need your computer. Most repairs are done same-day or next-day. We don't keep you waiting weeks like some big companies.
đ´ Patient & Friendly
Whether you're 18 or 80, tech-savvy or computer-phobic, we treat everyone with respect and patience. No question is too simple.
đĄď¸ Quality Guaranteed
We stand behind our work with solid warranties. If something goes wrong with our repair, we'll put it right - no arguments, no excuses.
Our Story
Ness PC started with a simple idea: Inverness deserved a computer repair shop that treated customers like family, not ticket numbers.
Founded in Inverness, we began in a small workshop fixing computers for friends and neighbours. Word spread quickly about the "friendly computer guys" who actually explained what was wrong and charged fair prices.
Today, we're proud to serve - from pensioners who need help setting up email, to local businesses relying on us for their IT support, to students facing assignment deadlines with broken laptops.
Our values haven't changed: honest service, fair prices, and treating every customer with respect. That's the Ness PC way, and it always will be.
đ Satisfied customers across Inverness and the Highlands
What We Do
Computer Repairs
PC and laptop repairs of all kinds - hardware, software, virus removal, screen replacements, and more.
Data Recovery
Recover lost files from failed hard drives, deleted data, corrupted drives, and damaged devices.
Upgrades
Speed up your PC with RAM upgrades, SSD installations, graphics cards, and custom builds.
Virus Removal
Complete malware cleaning and security setup to protect your PC from future infections.
Business IT Support
Ongoing IT support for Inverness businesses - from network setup to emergency callouts.
Remote Support
Can't make it to the shop? We fix software issues remotely from anywhere in the Highlands.
Our Values
đ Customer First, Always
Your satisfaction is our success. We don't cut corners, rush jobs, or compromise quality. Every repair gets the same care and attention, whether it's a ÂŁ50 fix or a major data recovery.
đŻ Expertise & Continuous Learning
Technology changes fast, and we keep up. Our technicians regularly train on new systems, hardware, and repair techniques. From Windows 11 to the latest laptop models, we stay current.
đ Environmental Responsibility
We repair rather than replace whenever possible. Old parts are recycled properly, and we help extend the life of your devices - better for your wallet and the planet.
đ´ó §ó ˘ó łó Łó ´ó ż Supporting Our Community
Inverness is our home. We support local schools with IT advice, offer discounts to pensioners and students, and sponsor community events when we can. We're invested in the Highland community's success.
Serving the Highlands
While we're based in Inverness city centre, we serve customers throughout the Highlands region:
Can't travel to our shop? We offer remote support and business callouts throughout the region.
What Our Customers Say
"Absolutely brilliant service. My laptop wouldn't start and I had an important deadline. They fixed it same day and recovered all my work. Can't thank them enough!"
- Sarah M., UHI Student
"I'm 72 and not great with technology. The staff were so patient explaining everything to me. They even showed me how to avoid viruses in future. Wonderful people."
- James T., Inverness
"We've used Ness PC for our business IT support for 3 years now. Reliable, fast, and always honest. They're our first call when anything goes wrong."
- Highland Marketing Ltd
"Thought I'd lost all my family photos when my hard drive failed. They recovered everything - even photos I thought were gone for good. Worth every penny."
- Emma K., Nairn
"Best computer shop in Inverness by far. No upselling, just honest advice and quality work. They actually care about getting it right."
- David R., Culloden
"Got my gaming PC upgraded here. They explained all the options, didn't push the most expensive parts, and the performance is incredible. Highly recommend!"
- Connor M., Inverness
â Over 500 Five-Star Reviews
Check our Google and Facebook reviews to see what real customers say about us
Contact Us Today
đ Find Us
đ Opening Hours
đ Contact Us
Phone:
01463 718654
Email:
Response Time:
Usually within 2 hours during business hours
Frequently Asked Questions
Do you repair all brands of computers?
Yes! We repair all major brands - HP, Dell, Lenovo, Asus, Acer, MSI, and more. We also work on custom-built PCs and laptops of any age.
How long do repairs typically take?
Most repairs are completed within 24-48 hours. Simple fixes like virus removal or software issues are often done same-day. We'll give you an accurate timeframe when you drop off.
Do you offer warranty on repairs?
Absolutely. All our work comes with a warranty - typically 30-90 days depending on the repair type. If something goes wrong with our work, we'll fix it free of charge.
Can you help with Macs?
We primarily specialize in Windows PCs, but we can help with many Mac issues, especially software problems and basic repairs. For complex Mac repairs, we can recommend trusted specialists.
Do I need an appointment?
No appointment necessary for most services - just drop in during opening hours. However, for business IT support or callouts, it's best to call ahead to schedule a time.
What payment methods do you accept?
We accept cash, all major debit and credit cards, and bank transfers. Payment is due when you collect your repaired device.
Ready to Experience the Ness PC Difference?
Whether you need a quick repair, emergency help, or ongoing IT support - we're here for you. Visit our Inverness shop or give us a call today.
đ´ó §ó ˘ó łó Łó ´ó ż Proudly serving Inverness & the Highlands | â 500+ Five-Star Reviews
