Cookie Policy - Ness PC Repairs Inverness

Detailed cookie policy for Ness PC Repairs. Learn about the cookies we use on our website and how to manage your preferences.

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Cookie Policy

How We Use Cookies on Our Website

Last Updated: 26/10/2025

This Cookie Policy explains what cookies are, how we use them on www.nesspc.co.uk, and how you can control them.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They're widely used to make websites work more efficiently and provide information to website owners.

Think of cookies as a website's memory - they remember things like your preferences, whether you've visited before, and help the site function properly.

✅ The Good News:

Cookies don't contain viruses, can't install malware, and can't access other files on your device. They're just simple text files that help websites work better. Most cookies are harmless and improve your browsing experience.

Types of Cookies

⏱️ Session Cookies

Temporary cookies that expire when you close your browser. They help the website remember what you're doing as you move between pages.

💾 Persistent Cookies

Stay on your device for a set period (or until you delete them). They remember your preferences for future visits.

🏠 First-Party Cookies

Set by the website you're visiting (nesspc.co.uk). We control these directly.

👥 Third-Party Cookies

Set by other companies (like Google) whose services we use on our site. We don't control these directly.

Cookies We Use

Here's a detailed breakdown of the cookies used on our website:

🔵 Essential Cookies

Purpose: These cookies are necessary for the website to function. Without them, services you've asked for (like contact forms or cookie preferences) can't be provided.

Cookie Consent

Cookie Name: cookie_consent
Duration: 1 year
Purpose: Remembers your cookie preferences so we don't ask again every visit
Can you disable it? No - this remembers your choice about cookies!

Security & Session

Cookie Names: PHPSESSID, security_token
Duration: Session (deleted when browser closes)
Purpose: Keeps you secure and helps the contact form work
Can you disable it? No - needed for security

🟡 Google Analytics Cookies

Purpose: Help us understand how visitors use our website so we can improve it. We see things like "50 people visited the laptop repair page" but can't identify individuals.

_ga

Duration: 2 years
Purpose: Distinguishes unique users
Type: Third-party (Google)

_gid

Duration: 24 hours
Purpose: Distinguishes unique users
Type: Third-party (Google)

_gat

Duration: 1 minute
Purpose: Throttles request rate
Type: Third-party (Google)

✅ Data is anonymized: Google Analytics anonymizes your IP address, so we can't identify you personally. We see aggregated statistics like "100 people from Inverness visited today" not "John Smith from 123 Main Street visited."

🔴 Google AdSense Cookies

Purpose: Display relevant advertisements that help support our business. Google uses cookies to serve ads based on your previous visits to this and other websites.

Google AdSense Cookies

Cookie Names: _gcl_au, IDE, DSID, 1P_JAR, NID (and others)
Duration: Varies (from session to 2 years)
Purpose: Serve relevant ads, prevent fraudulent clicks, measure ad performance
Type: Third-party (Google)
More info: Google's Advertising page

⚠️ Important: These are "advertising cookies" which track your browsing across different websites to show relevant ads. This is how most free websites on the internet are funded.

We have no control over these cookies - they're managed by Google. However, you can opt out (see "How to Control Cookies" below).

What Information Do These Cookies Collect?

📊 Analytics Cookies Collect:

  • Which pages you visit
  • How long you stay on each page
  • How you arrived at our site (e.g., Google search, direct link)
  • What device/browser you're using
  • General location (city/region level, not your exact address)

💰 Advertising Cookies Collect:

  • Your browsing history across different websites
  • Which ads you've seen and clicked
  • Your interests (inferred from browsing)
  • Whether you've completed actions after seeing an ad

❌ What cookies DON'T collect: Your name, email address, phone number, home address, passwords, financial information, or anything that directly identifies you as an individual (unless you actively provide it through a form).

Why We Use Cookies

✅ Essential Functionality

Make the website work properly - contact forms, security, remembering your preferences.

📈 Improve Our Service

Understand which pages are popular, where people get stuck, and how to make the site better for everyone.

💰 Support Our Business

Display relevant ads through Google AdSense, which helps fund our website and business operations.

How to Control Cookies

You have several options to control or limit cookies:

1️⃣ Browser Settings

All modern browsers let you control cookies. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each session
  • Make exceptions for certain websites
How to access cookie settings:
Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies and site permissions

2️⃣ Opt Out of Google Analytics

Install the official Google Analytics Opt-out Browser Add-on:

Download Opt-out Add-on →

3️⃣ Opt Out of Personalized Ads

Control ad personalization through these services:

4️⃣ Private/Incognito Mode

Browse in private/incognito mode. Cookies are deleted when you close the browser. However, you'll still see cookies during that session.

⚠️ Impact of Blocking Cookies:

If you block all cookies, some parts of our website may not work properly:

  • Contact form may not submit
  • You'll see the cookie notice on every visit
  • Site preferences won't be remembered

Essential cookies will still work even if you block third-party cookies, so the basic site functionality will be fine.

Third-Party Links & Cookies

Our website may contain links to other websites (e.g., our suppliers, social media). These sites have their own cookie policies which we don't control. If you click a link to a third-party site, their cookies may be placed on your device. Please check their cookie policies.

Updates to This Policy

We may update this cookie policy from time to time to reflect changes in the cookies we use or for legal/regulatory reasons. Check back occasionally to stay informed. The "Last Updated" date at the top shows when this policy was last revised.

Questions About Cookies?

If you have questions about how we use cookies, please get in touch:

📧 Cookie Enquiries

Phone: 01463 718654
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Visit: Ness PC Repairs, Inverness

Simple Summary:
We use essential cookies to make the site work, Google Analytics to see how people use the site (anonymously), and Google AdSense to show ads that help fund our business. You can control or block cookies through your browser settings or the opt-out links above.

Useful Resources

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This cookie policy is written in plain English to help you understand exactly what cookies we use and why. If anything isn't clear, please ask!

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Mon-Sat: 9am-6pm

01463 718654
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info@nesspc.co.uk
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Information

Opening Hours

Mon-Fri: 10am-6pm
Saturday: 10am-5pm
Sunday: Closed
Same-day service available!

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Serving Inverness & the Scottish Highlands with quality PC and laptop repairs since [YEAR]